Email *
Business Name *
Your Position *
Monthly for center?
Country/ City *
Monthly revenue: * --- Select Choice --- Under $10K $10-30K $30-70K $70K+
Business Type * --- Select Choice --- Salon Spa Beauty Clinic Beauty Center
Do you have a booking system in place? * --- Select Choice --- Yes No
How consistently is your appointment schedule fully utilized during the week? * --- Select Choice --- Fully booked most days Some gaps during the week Frequent empty slots Highly inconsistent bookings
Do you have an active call center? Yes No I don't think I need one
How many new inquiries turn into bookings from social media? Most inquiries convert Around half convert Less than half convert Not sure / not tracked
How often do staff members have unproductive or idle time during shifts? Rarely Occasionally Often Not tracked
What percentage of clients return within 30–60 days? Most clients return regularly Some return Low return rate Not tracked
What percentage of your clients pre-book their next appointment? 20–40% 40–60% 60–75% 75–90% Not in our system
Is rebooking part of your structured process at checkout? Always structured Sometimes done Not structured Not consistent across staff
What is the percentage rate at your business? 20-30% 30-40% 40-60% 60-80% 0%
What percentage of your total revenue comes from retail sales? Less than 5% 5% – 10% 10% – 20% 20%+ 0%
Do you feel you are making as much as possible per client visit? Yes Somewhat No
How dependent is your business on you (owner/manager) to manage revenue and operations? * --- Select Choice --- Low dependency Moderate High dependency Fully dependent
Describe what is your main challenge with your business revenue *
Are your services prices including operations overhead? *
Do you have budget set up for each department/ Room/ Chair? * --- Select Choice --- Yes No I need help
Do your staff conduct and document a consultation for each client? Yes No Yes but verbally
Does your staff have access to their reports from your computer system No Yes I don't have a system
Do you have a KPI tracking at your facility? No Yes I need help with KPI tracking
Any additional information you like to share with us?
